ROYAL AUCTION GROUP faq's

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Why do you need my credit card to register for online bidding?


Proxibid is the most trusted online Marketplace. Their platform requires more information than other e-commerce sites you may frequently visit. This information is used to validate your identity and keep you safe when buying in their Marketplace. All your personal information is protected and credit card data is encrypted and never shared. 

Is there a deposit required? 

Yes, the same as on-site. A $500 deposit is required for first time bidders. This deposit is refundable if no bids were won. 

Cash or credit cards are accepted for deposits. There is a 3% Processing fee if you chose to pay with a credit card. 

When are inspections?


Inspections are always the Wednesday and Thursday before our auctions. Our hours are from 9am-5pm, just stop by the front office to let our staff know you are here! 

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If I am registered online, can I bid in person?


Yes! You will need to check into our front office to recieve your on-site bidding number. (Your online and on-site bidding number will be different.)

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If I win an item, when can I pick it up?

You may pick up your items when they are paid in full, the Monday after the auction. 

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What are your auction fees?


A document administration fee will apply to all titled lots.

Buyer's Premium: 12% online 10% On-site

Sales Tax: 6.5%

Credit Card/Debit Fee: 3%

Bank Wire Fee: $15

Doc Fee (Vehicle): $165

Doc Fee (Boat): $250

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Do you have a list of transporters? 

Yes we do! Click here to view & download the document. 

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When is payment due?

Payment in full is required the Tuesday following auction day by 5 P.M. Acceptable forms of payment are: cash, credit card, certified funds, or check with a bank letter of guarantee. 

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When do I need to remove my items after bidding ?

Asset removal is required 10 business days after auction before storage fee start to aquire.